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Trouble with my webcam

Solutions to Webcam Issues The Webcam is Selected but There is No Picture Your Webcam is Not Available on the Dropdown Menu You Select Your Webcam And See An Image of the Webcam Software The Webcam is...

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My Interview Froze

My Interview Froze If your interview freezes it is generally related your internet connection or too many programs running on your computer (CPU is burdened) Close any other non-critical programs or...

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My Video Is Choppy

My Video Is Choppy A choppy or inconsistent video stream is generally related to bandwidth or too many programs running on your computer (CPU is burdened) Close any other non-critical programs or...

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Solutions To Connection Issues

Unable to Establish a Connection If you are unable to establish a connection to InterviewStream you are: blocking traffic from InterviewStream (firewall), ports 1935/443 are blocked, or your connection...

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Solutions To Connection Issues

You Receive A Connection Warning An automatic connection test is preformed as soon as you follow the link for your live interview. Please do the following if you receive a connection warning, which...

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Solutions To Echo Issues

You Hear An Echo When You Speak If you hear an echo when you are speaking over the VoIP audio mode, another user in the room probably does not have at least version 10.3 of Adobe Flash Player If that...

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